Troubleshooting and Resolution: Being a NOC Engineer means they are in charge of resolving all issues concerning their IT services. The NOC Engineer uses standard procedures to troubleshoot and resolve any issues concerning the network. They are always working with other IT teams, customers and vendors to enhance the route performance.

Alarm Handling and Escalation: The NOC engineer’s principle role is troubleshooting all the technical and quality related issues. In some instances, the issues are far too complex to be fixed quickly. This is when the NOC engineer must approach the upper management for assistance. They must simultaneously maintain communication with the vendors and the team to ensure they remain updated on any issues.

Client Interaction: Being a NOC engineer means they must regularly interact with the customers. Additionally, they have to treat the customers with diplomacy and politeness. Although the role of the NOC engineer varies slightly according to the situation, they must handle both the non-technical and technical requirements for the customer.

Documentation and Reporting: The NOC engineer provides network assistance by working in close contact with the vendors and clients. The NOC engineer must ensure their knowledge base is current and accurate, and all technical issues must be tracked and documented in a detailed format. Many NOC teams use a ticketing system to enable them to update details every minute regarding the current issues being resolved.

  Want to know what is NOC engineer

Whether you have decided to look into freelance engineering jobs to make extra money on the side, because you were recently laid off from your full-time position or because you want more flexibility in your professional life, Field Engineer is your solution to easily finding project-based work.

As far as telecom engineers are concerned, they have huge potential in an on demand freelance marketplace. Some of the job seekers rely on part time engineer job to help their finances. You think about freedom and independence – being your own boss with the benefits that brings with part time, one obvious thought how much would be the income compared to salaried. Field engineer is one top platform, which enables the success at the first go along with your skills. Your resume is the most important marketing security, and your LinkedIn profile can be critical for targeting part time engineering jobs.

 
Name
Email
Comment
Or visit this link or this one