Help desk technicians are instrumental to the smooth running of any IT department, and they also provide a valuable service to customers and clients. Often the first port of call when there is a network issue, these skilled technicians have expertise in customer service, as well as problem-solving.

A help desk technician has a varied role, which is centered on maintaining technologies, providing IT support, troubleshooting and identifying solutions.

Desk technicians can work in-house or remotely on a freelance basis, and their day to day job may change depending on the nature of concerns raised by employees or customers. In-house employees deal only with internal systems and network issues that affect and impact the workforce, while remote workers may deal with customer queries and problems via phone, email or on-site visits.

 
  Read more: IT service desk technician

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As far as telecom engineers are concerned, they have huge potential in an on demand freelance marketplace. Some of the job seekers rely on part time engineer job to help their finances. You think about freedom and independence – being your own boss with the benefits that brings with part time, one obvious thought how much would be the income compared to salaried. Field engineer is one top platform, which enables the success at the first go along with your skills. Your resume is the most important marketing security, and your LinkedIn profile can be critical for targeting part time engineering jobs.

 
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